Category
FAQs
Frequently Asked Questions
Account Related FAQs
Q: Can multiple users use the service simultaneously with a single account? Yes, multiple users can view or check the same note simultaneously with a single account. In this case, the device that starts the recording will act as the microphone and input the audio. However, it is not possible to record simultaneously on multiple devices with a single account. Q: Does Tiro support signup through methods other than Google accounts? Currently, Tiro only supports easy signup and login via Google accoI Started Recording, But Tiro Isn’t Recognizing My Voice
If you press the Start button and speak, but the audio waveform does not move on the voice recording button, there may be several reasons why Tiro is not recognizing your voice. 1. Microphone Permission is Denied in Chrome Browser 1. Click the three vertical dots in the top-right corner of your browser > Settings > Privacy and Security > Site Settings. 2. Under the Permissions section, select Microphone (or copy and paste this link into the Chrome address bar: chrome://settings/content/microphonAudio Download Availability
Tiro’s ability to download audio files depends on the environment you’re using. Please refer to the details below. 1) Web Version The web version does not support audio file downloads. 2) Desktop App (macOS / Windows) Audio downloads are supported in the desktop app.However, you must enable the setting before recording: Settings → My Settings → “Save original audio file” (ON) Only recordings made after this option is turned on can be downloaded.Recordings created before enabling the setting cannPrivacy Protection and Security
Immediate Disposal of Voice Data & Complete Individual Encryption System Tiro implements all applicable voice encryption technologies, offering the highest level of security. Voice data is immediately discarded once it is converted into text, and no audio files or chunks are stored, even temporarily.For paragraph-based audio replay, data is stored directly on the user’s device, not on Tiro’s servers. All text data is fully encrypted with an individual user encryption key (using the AES-256 algorOther Service-Related Inquiries