Category
FAQs
Frequently Asked Questions
Audio Download Availability
Tiro’s ability to download audio files depends on the environment you’re using. Please refer to the details below. 1) Web Version The web version does not support audio file downloads. 2) Desktop App (macOS / Windows) Audio downloads are supported in the desktop app.However, you must enable the setting before recording: Settings → My Settings → “Save original audio file” (ON) Only recordings made after this option is turned on can be downloaded.Recordings created before enabling the setting cannAccount Related FAQs
Q: Can multiple users use the service simultaneously with a single account? Yes, multiple users can view or check the same note simultaneously with a single account. In this case, the device that starts the recording will act as the microphone and input the audio. However, it is not possible to record simultaneously on multiple devices with a single account. Q: Does Tiro support signup through methods other than Google accounts? Currently, Tiro only supports easy signup and login via Google accoPrivacy Protection and Security
Immediate Disposal of Voice Data & Complete Individual Encryption System Tiro implements all applicable voice encryption technologies, offering the highest level of security. Voice data is immediately discarded once it is converted into text, and no audio files or chunks are stored, even temporarily.For paragraph-based audio replay, data is stored directly on the user’s device, not on Tiro’s servers. All text data is fully encrypted with an individual user encryption key (using the AES-256 algorOther Service-Related Inquiries
Troubleshooting Guide
Quickly find solutions to common issues you may encounter while using Tiro.1 articles