What are credits?
Credits are recording minutes you can use independently of your plan. One credit equals one minute of recording time, and you can use credits even without a paid plan or after your free trial ends.- 1 credit = 1 minute of recording time
- Validity: 1 year from the date you receive them (any remaining credits expire after that)
- Usable even after your free trial ends
- Kept regardless of plan changes
How credits are deducted
Credits and plan usage are deducted only for the time you record. Creating or regenerating summaries, chatting with your notes, and applying document templates do not reduce your minutes. Deductions follow this order:- Your plan’s monthly minutes are used first, and credits are deducted only after you run out. On plans with unlimited usage, credits are never deducted.
- If you hold several batches of credits, the ones closest to expiring are deducted first, automatically.
- To keep recording after both plan minutes and credits run out, additional recording pay-as-you-go billing must be enabled. See Tiro plans for details.
- Credits have no separate screen. They roll into your remaining usage total. For example, on the Lite plan (300 minutes/month) with 50 credit minutes, your remaining usage shows as 350 minutes.
What happens if I upload an audio file longer than my remaining time?
If you have at least 1 minute remaining, the entire audio file is converted without being cut off. Usage beyond your remaining plan minutes is deducted from credits first. If you have no credits and additional recording is enabled, the excess is billed at $0.025 per minute. If you have no credits and additional recording is disabled, the current conversion finishes without an additional charge. After that, your remaining time is zero, so new recordings and uploads are restricted. If your remaining usage is already zero before you begin, the upload cannot start. Upgrade your plan or enable additional recording, then upload the file again.Frequently asked questions
Can I view my credits on their own?
There’s no separate screen for credits alone. They’re shown as part of your total remaining usage.Do my credits disappear if I change plans?
No. Credits are managed separately from your plan, so they stay intact within their validity period even if you switch or cancel your plan.I’ve used up my monthly usage but want to keep recording.
If you have credits, they’re deducted automatically and you can keep recording. If you’re out of credits too, consider upgrading your plan. See Tiro plans.Related pages: Gift Tiro · Tiro plans · Free trial · Manage your subscription