Roles apply in workspaces with 2 or more members (Team and Enterprise plans). A solo workspace has no roles.
What roles can a workspace member have?
Every workspace member holds one of four roles: Admin, Unpaid admin, Member, or Viewer. The role decides who can manage members and settings, manage billing, and create and record notes, and whether they take up a billed seat.| Role | Manage members and settings | Manage billing | Create and record notes | Read notes | Billed seat |
|---|---|---|---|---|---|
| Admin | ✅ | ✅ | ✅ | ✅ | Billed |
| Unpaid admin | ✅ | ❌ | ❌ | ✅ | Not billed |
| Member | ❌ | ❌ | ✅ | ✅ | Billed |
| Viewer | ❌ | ❌ | ❌ | ✅ | Not billed |
- Admin invites, removes, and changes the roles of members, manages the subscription and billing, and changes workspace settings. When there are several admins they’re all equal, and a workspace has no separate “owner.”
- Unpaid admin has the same member-management and settings permissions as an admin but doesn’t manage billing. An unpaid admin can’t start recordings directly and only manages additional recording settings. An unpaid admin doesn’t take up a billed seat, so isn’t billed.
- Member creates notes, records, and collaborates. A member can’t manage other members or billing.
- Viewer only reads notes shared with them. A viewer can’t create notes or start recordings, and isn’t billed.
Which roles are billed?
Seats are billed by the number of admins and members, because creating and recording notes takes up a billed seat. Unpaid admins and viewers don’t take up a seat, so they aren’t billed.- Billed roles: Admin, Member ($29 per seat each month, or $290 per seat on annual billing)
- Roles that aren’t billed: Unpaid admin, Viewer
How do you set and change roles?
When you invite a member, you set an Admin or Member role; once they join, an admin can change their role. For how to invite, remove, and change member roles, see “What an admin can do” in Workspace. The last remaining admin can’t remove themselves or leave the workspace. Make another member an admin first.How do folder permissions differ from workspace roles?
Folder-level permissions (view-only, editor, and creator) are separate from workspace roles. A workspace role sets what you can do across the whole workspace, while folder permissions apply only inside a specific team folder. For example, a workspace Member can be view-only in a given team folder. See Folders for folder permissions.Frequently asked questions
What’s the difference between an Admin and an Unpaid admin?
Both have the same member-management and workspace settings permissions. There are two differences. Only an Admin manages the subscription and billing and can start recordings directly. An Unpaid admin doesn’t manage billing and can’t record directly, but in return doesn’t take up a billed seat. It’s the right role for someone who helps run the workspace while another admin handles billing.Are Viewers or Unpaid admins billed?
No. Seats are billed only by the number of admins and members. Viewers and unpaid admins don’t take up a seat, so they aren’t billed. You can keep people who only read notes or only handle administration in the workspace without paying for them.Can a Viewer create any notes?
A viewer can’t create notes or start recordings in the workspace. They can only read notes shared with them. If you need to create notes, ask an admin to change your role to Member.Related: Workspace · Tiro plans · Folders