Plans at a glance
Individuals choose from Lite, Pro, and Max. Teams and organizations get the per-seat Team plan and Enterprise. Annual billing includes two months free. New accounts receive 100 minutes right away and can complete onboarding tasks within 3 weeks to increase the free trial allowance to 300 minutes. Compare price, usage, and who each plan fits below. The prices below are shown in USD. On the web and desktop apps, one local currency is shown alongside USD based on your environment (KRW in Korean, JPY in Japanese). The amount for each currency is set separately rather than converted at the exchange rate. If a workspace’s currency is already locked by an existing subscription, the currency picker doesn’t appear. Check the final amount on the checkout screen before you pay. In-app purchase prices are shown in the App Store and Google Play.
Usage is granted monthly and resets at the end of each month. Any usage left at reset doesn’t carry over to the next month; your plan’s allowance is refilled fresh every month. Annual billing works the same way: you don’t get a year’s usage up front, it renews monthly. Paid plans let you record up to 5 hours per note.
Check remaining usage and the next reset time
On the web or desktop app, open your profile at the top left and go to [Settings] → [Manage Subscription]. The plan and usage cards show your remaining usage, the next usage reset time, and your subscription expiration or next billing date. On the mobile app, open [Settings] → [Manage Subscription] to see workspace usage and subscription dates. If you want to know when your monthly time refreshes, check the next reset time on this screen first. If you need more detail, such as usage trends over time or usage by member, press [View Details] on the usage card. See “Review detailed usage” below for how it works.What each plan includes
Throughout the guide, features marked with a Pro+, Team Plan, or Enterprise badge are available starting from that plan.Individual plans (Lite, Pro, Max)
These plans run on a single-person workspace.- Lite ($7/mo): 300 min/mo of usage, no 50-minute-per-note preview limit from the free trial, high-quality one-page document, unlimited AI chat grounded in your note records, and summaries from your own templates
- Pro ($13/mo): 1,000 min/mo of usage, everything in Lite, plus speaker diarization
- Max ($29/mo): unlimited usage so daily use is never a worry, everything in Pro
Team plan
The Team plan is for inviting teammates and working together in one workspace. You can start on your own with a single seat, and you don’t need 2 or more people to subscribe. To create notes in a shared workspace, switch to the Team plan. The admin buys seats first, then puts people into them. Pricing follows the number of seats you purchase. Admins and Members each take up one seat, and a paid invitation you’ve sent holds a seat until it’s accepted (Viewers and Unpaid admins don’t take up a seat).- Monthly: $29 per seat
- Annual: $290 per seat (about $24.17/mo)
- Everything in the individual Max plan (unlimited usage)
- Workspace-level billing: one admin manages the entire subscription, and a single company card settles it all
- Workspace folders: set the folder permissions once and the notes inside are shared automatically among the people with access
- Workspace dictionary: register company acronyms, product names, and people’s names so recognition accuracy improves across everyone’s records
- Workspace templates: standardize meeting and interview formats so notes build up with the same structure no matter who writes them
- Per-account usage dashboard and people management
Who takes up a seat?
Billing follows the number of seats you purchase. Admins and Members each take up one seat, and a paid invitation you’ve sent holds a seat until it’s accepted. Unpaid admins and viewers don’t take up a seat, so they aren’t billed. Your bill follows purchased seats, not headcount. When someone leaves, the seat you bought stays, and you can put another person into that empty seat with no extra charge. Everyone in a workspace holds one of four roles (Admin, Unpaid admin, Member, Viewer). For each role’s permissions and how they’re billed, see Workspace roles.How many people can use the Team plan?
As many as the seats you’ve purchased. An admin can add seats anytime in Settings → People → Manage seats, up to 999 seats in total. If you need more than that, contact support. Without an empty seat, invitations are blocked. The invite dialog shows how many seats this invitation needs and how many are available. If you’re short, add seats first:- Click your profile at the top left, then [Settings] → [People]
- Click [Manage seats] on the seat card
- Enter the number you need in “Total seats after change” and click [Review payment]
- Check the total due today and click [Pay and add seats]
Getting started with the Team plan
On the Team plan, one admin pays for a single subscription per workspace and fills it by inviting people in. People don’t each pay on their own and then link up. The admin purchases as many seats as the workspace needs, and the people in the workspace use those seats.You choose the seat count on the first checkout screen. Buy extra for people joining soon if you like, or add seats later in Settings → People → Manage seats. You can’t buy fewer seats than your workspace needs right now (people in paid roles plus paid invitations awaiting acceptance).
1
No paid subscription yet, or on a free trial
Choose the seat count on the checkout screen, confirm the amount, and pay. If you’ve already invited people, that headcount becomes your minimum seat count.
2
Already paying for an individual plan (Pro or Max)
On an individual plan, inviting people is blocked. Switch to the Team plan first, choosing the seat count you need and paying for it, then invite people into those seats.
- Existing notes and folders stay in the workspace as is. Nothing is moved or deleted automatically.
- Team plan billing happens on the web and desktop app. Mobile in-app purchases support only individual plans on a single-person workspace.
- If a workspace has 2 or more people but no Team plan, creating new notes and starting recordings is restricted, and you’re directed to the subscription screen.
Enterprise plan
A custom plan for organizations with many people and complex security and operations environments.- Everything in the Team plan
- Extra security options that match your company’s internal policies (for SSO, audit logs, and data retention policy, see Organization security settings; for sharing link policy, see Share link security)
- A dedicated API and webhooks for internal system integration, plus support for a shared login domain
- Custom onboarding sessions and a hotline
Annual billing benefit
Pay annually and you get two months free. You pay for 10 months and use 12.- Lite $70/yr · Pro $130/yr · Max $290/yr · Team $290/yr per seat
How to pay
1
On the web or desktop app (recommended)
Open your profile at the top left, go to [Settings] → [Manage Subscription], choose the plan and billing cycle you want, and get started. Payments are handled securely through Stripe. Business users can check “Purchasing for business purposes” on the payment screen and enter a business registration number to be exempt from the 10% VAT.
2
Mobile in-app purchase
You can also pay through the App Store (iOS) or Google Play (Android), but platform fees make it more expensive than web or desktop. To pay less, use web or desktop. In-app purchase is available when you have a single personal workspace.
Keep recording past your limit with additional recording
When your plan’s included time runs out, turn on Additional recording to keep recording meetings without interruption. Time beyond your monthly included minutes is billed at $0.025 per minute. The [Additional recording] toggle appears only on the Lite and Pro plans, which have a fixed monthly allowance. The Max and Team plans have unlimited usage, so there’s never any overage and the toggle doesn’t appear at all. For a workspace that turned it on before, the toggle stays visible so you can turn it off yourself, and it disappears once you do. A workspace admin opens [Settings] → [Manage Subscription] in the web or desktop app, then turns on [Additional recording] under “Recording policy.” Once it’s on, recording continues automatically after the included time runs out, and only the extra minutes are billed.This toggle used to be under [Settings] → [Workspace]. It is now in the “Recording policy” section of [Manage Subscription]. The mobile app does not have this setting, so use the web or desktop app.
- Stripe billing: only workspaces that pay through Stripe on web or desktop can turn it on. If you subscribe through App Store or Google Play in-app purchase, the [Additional recording] toggle doesn’t appear.
- Admin permission: the [Additional recording] toggle is visible only to admins (and unpaid admins), and only they can turn it on or off. It doesn’t appear for members or viewers.
- A payment method on file: without a payment method, the toggle is disabled and shows “Add a payment method before turning on additional recording.” Add a payment method, then turn it on again.
Plans with unlimited usage, such as Max and Team, never exceed monthly included time, so they incur no additional recording charges. That’s why the [Additional recording] toggle doesn’t appear on these two plans (a workspace that turned it on before still sees it so it can be turned off). Overage applies on the Lite and Pro plans, which have a fixed monthly allowance, when you go past the limit.
What does the additional recording banner in the sidebar mean?
When additional recording is on, a banner in the web and desktop app sidebar shows its current state. At 80% of the monthly allowance, it warns that recording will continue and overage will be billed. After the allowance is exceeded, it shows the overage minutes and rate and stays visible. Press the banner to open [Manage Subscription] and review remaining usage or change the setting. It appears to Admins, Unpaid admins, and people paying for an individual plan, but not on Enterprise plans.Review detailed usage
Use [Usage Details] to see how much a workspace recorded over a period. On the web or desktop app, open your profile at the top left, go to [Settings] → [Manage Subscription], and press [View Details] on the usage card. Date-range usage charts, per-member usage, and CSV export are all on this screen.The [View Details] button appears only for workspace Admins and Unpaid admins. Members and Viewers don’t see it. This screen isn’t available in the mobile app.
Choose a period and grouping
Press the date button at the top left of the screen, then choose [Start date] and [End date] in the calendar. The default range is the last 7 days. You can’t choose a start date before the workspace was created, and if the start date is later than the end date, you’ll see “Start date must be before end date.” Use the [Daily], [Weekly], and [Monthly] tabs next to the dates to change the grouping. For the same date range, Daily groups by day, Weekly by week, and Monthly by month.Read the usage chart and data table
The [Usage] chart shows recording time in minutes for the selected period. Hover over the chart, or press a bar, to see that segment’s date range and recording minutes above the chart. If you want the raw numbers, press [Show data table] at the top right of the chart. A table with [Period] and [Recording Minutes] columns opens below the chart. Press [Hide data table] to collapse it again.Check usage by member
The [Usage by people] table shows how much each member used during the selected period. It has three columns: [Name], [Note Count], and [Recording Minutes]. Recording time is shown in minutes. Press a column header to sort by that value. The table includes everyone currently in the workspace. People with no records in the selected period appear as 0. People who left or were removed from the workspace don’t appear, even if they recorded during that period.View cumulative usage
Turn on [Cumulative] to change the chart from bars to a line chart, with each point adding the previous segments to the current value. This is useful when you want to see how usage builds up over the selected period. Numbers in the expanded data table also switch to cumulative values. Turn the toggle off to return to per-period usage.Export usage as CSV
Press [Export] at the top right of the screen to download a CSV using the current period and grouping. On the web, choose from three menu items.
All three files include Recording Minutes, Credits Used, Overage Minutes, and Note Count columns. Files that include members also include Name and Email columns. Column headers are written in English.
Files are UTF-8, so Korean text stays readable in Excel and Google Sheets. File names include the export type, date range, and timezone, so repeated downloads are easy to tell apart.
If [Cumulative] is on when you export, you get a CSV summed across the whole selected period. A [Cumulative] label appears next to [Export], and [Member totals] is unavailable because it is already a whole-period total. Turn [Cumulative] off before exporting if you need a file split by period.
In the desktop app, [Export] has two menu items: [Member totals] and [Overall]. Use the web app for the [By member] file. In the desktop app, [Cumulative] affects only the chart; exported CSV files are always split by period.
How is workspace usage different from organization usage?
[Usage details] shows usage for one workspace only. Use this screen to see who used how much inside a single workspace. If you run an Enterprise organization with several workspaces, compare organization-wide usage and per-workspace usage from the [Usage] tab in [Settings] → [Organization Settings] → [Organization]. Organization-level reports are covered in the Organization admin guide.Frequently asked questions
Can I turn on additional recording (overage) on an individual plan?
Yes, on the plans that show the toggle. The [Additional recording] toggle appears only on the Lite and Pro plans, which have a fixed monthly allowance. The Max plan has unlimited usage, so there’s no overage and the toggle doesn’t appear. On Lite or Pro, you can turn it on under “Recording policy” in [Settings] → [Workspace] as long as you pay through Stripe and you’re an admin. You can’t turn it on if you subscribe through App Store or Google Play in-app purchase. Time over your limit is billed at $0.025 per minute.What happens to billing when a teammate joins or leaves mid-cycle?
People joining or leaving does not change your bill by itself. Your bill follows the number of seats the admin purchased.- Inviting someone: with an empty seat, the invitation goes out with no extra charge. Without one, the invitation is blocked and an admin has to add seats first in Settings → People → Manage seats.
- Adding seats: the remaining-period charge is prorated and paid right then. Once payment succeeds, you can invite immediately.
- Removing someone: your purchased seats and charge stay the same. That seat becomes empty, and you can put someone else into it with no extra charge.
- Lowering your bill: reduce the seat count in Manage seats to schedule a reduction. The new count is billed from your next renewal, and you keep all current seats until then. There is no refund or credit for the remaining period.
Do I need to pay for 3 seats up front when I start the Team plan?
It isn’t fixed at 3 seats. You choose the seat count on the first checkout screen. One seat is enough if you’re starting alone, and you can buy extra for people joining soon. You just can’t buy fewer than the people currently in paid roles plus paid invitations awaiting acceptance. You can add more anytime in Settings → People → Manage seats, and Viewers and Unpaid admins don’t take up seats.How is the Team plan different from the Enterprise plan?
The Team plan is a self-service plan you subscribe to right away with a payment card. Enterprise is a consultation-based plan for organizations that need SSO, security policies, and custom integrations. To discuss adoption, reach out to partners@theplato.io.What changes when I switch from Max to Team?
Very little changes while you use it alone. Existing notes and folders remain, and unlimited monthly usage and the five-hour per-note limit stay the same. The main change is that member invitations become available. Individual plans, including Max, are for one-person workspaces. The price follows the number of seats you purchase. One seat costs $29 per month while you use it alone, and when you take on more teammates you add seats in Settings → People → Manage seats, where the remaining-period charge is prorated and paid right then.Does annual billing charge a full year at once?
Yes. When you choose annual billing, you pay for one year of the subscription in a single charge. It is not the annual amount divided by 12 and billed each month. Even if the screen shows a monthly-equivalent amount (for example, about $24.17 per seat), that is only there to compare against the monthly price. The amount actually charged is the annual total.If I run several workspaces, can I share seats across them?
No. Subscriptions and seats are managed separately per workspace. Seats you buy in one workspace can’t be split across another workspace. To run several workspaces, each one needs its own subscription. A single Tiro account can belong to several workspaces at the same time. That is a different thing from sharing seats, though. Each workspace keeps its own subscription and seats. A workspace can have several Admins, and Admins have equal permissions. Using a paid seat doesn’t automatically make someone an Admin; the role is assigned separately.Does generating multiple AI summaries use more minutes?
No. Minutes are deducted only for recorded or uploaded audio time. Creating or regenerating summaries, using note-based AI chat, and applying document templates do not reduce your allowance.Does unused time carry over to the next month?
No, unused usage doesn’t carry over. Your plan’s monthly allowance (for example, 1,000 minutes on Pro) is refilled each month based on your subscription start date, so time left over from the previous month isn’t added. This is the same on annual billing. You can check the next reset time under [Settings] → [Manage Subscription].Can I see how much each member used?
Yes. On the web or desktop app, open [Settings] → [Manage Subscription] and press [View Details] on the usage card. The [Usage by people] table shows each member’s note count and recording time in minutes. You can choose the date range and Daily, Weekly, or Monthly grouping yourself, and you can download the numbers as CSV with [Export]. The [View Details] button appears only for workspace Admins and Unpaid admins.Is detailed usage only available on the Team plan?
No. It also works on individual plans. If you’re using Lite, Pro, or Max in a single-person workspace, open [Settings] → [Manage Subscription] on the web or desktop app and press [View Details] on the usage card. The button appears only for Admins and Unpaid admins, and this screen isn’t available in the mobile app.When does a plan change take effect?
When a plan change takes effect, and how it’s settled, depends on where you paid.- Web or desktop app (card): upgrades apply immediately, and the difference is billed on a prorated basis.
- Google Play in-app purchase: upgrades apply immediately, and only the prorated difference for the remaining period is charged. Your billing date stays the same.
- App Store in-app purchase: you aren’t charged only the difference. The full price of the new plan is charged, and Apple refunds the unused portion of your previous plan on a prorated basis.
Related pages: Free trial · Subscription management · Workspace